Ontario; October 2026: Government of Canada has tabled the Six Reports that the Auditor General has furnished. In a joint reiteration - Marjorie Michel, Minister of Health; Joël Lightbound, Minister of Government Transformation, Public Works and Procurement and Québec Lieutenant; David J. McGuinty, Minister of National Defence; François-Philippe Champagne, Minister of Finance and National Revenue; Gary Anandasangaree, Minister of Public Safety has thanked the Auditor General for her trendsetting envisaging encompassing the following:
·Dental Care,
·The Management Of Emergency Strategic Stockpile Materials,
·Call Centres,
·Ammunition,
·The Integrity Of Canada’s Financial System,
·The Collection Of Taxes And Duties At The Border.
The Government has accepted all the recommendations in these six reports, while remaining committed in continuously improving the deliverance on government services to ensure that Canadians receive value for money.
·Dental Care: The audit on the Canadian Dental Care Plan found that the Plan has made dental care more affordable for its members. Since its launch in December 2023, more than 7.6 million Canadian residents have enrolled and more than 4.9 million have received care.
·The Management Of Emergency Strategy Stockpile (NESS): The Public Health Agency of Canada responded to all 81 requests for assistance from provinces and territories, supporting a wide range of emergencies, including wildfires, by providing many different types of supplies such as medical equipment, vaccines and beds. The audit of the Financial Transactions and Reports Analysis Centre of Canada’s (FINTRAC) found that financial intelligence contributed to 348 major, resource intensive investigations as well as many hundreds of other individual investigations at the municipal, provincial and federal levels across the country, and internationally.
The Public Health Agency of Canada will implement recommendations regarding improvement in documentation consistency, timeliness of corrective actions and performance measurement to strengthen its management of the NESS. This will help ensure the NESS can continue to support provinces and territories in responding to public health emergencies and protecting the health of people in Canada.
·Call Centre: As per the Auditor General’s findings – the Canadian Government must also ensure that programs and projects are operated in a timely, efficient, and cost-effective manner, while pursuing modern IT systems that will deliver for Canadians.
Shared Services Canada (SSC) will adjust its procurement processes to prioritize and effectively complete the replacement of contact centre technologies before existing contracts for these services expire. Further to ongoing efforts to improve procurements for these technologies, SSC will develop a government-wide contact centre technology consolidation plan to reduce the number of contact centre contracts, keep pace with evolving technologies and scale these services according to demand. In September, the federal government announced the soon-to be established Digital Transformation Canada (DTC), building on the commitment to deliver better value for taxpayers and better services for Canadians. DTC can support contact centre modernization by testing and scaling solutions that work, reducing duplication, and backing Canadian innovation.
·Ammunition: Looking to Canada’s military, ammunition is fundamental to the Canadian Armed Forces ability to train, fight and sustain military operations. Ensuring the availability of ammunition, while maintaining rigorous oversight and responsible management of these critical resources, is essential to our readiness to defend Canada and its Allies.
The Canadian government has asserted while accepting the responsibility very seriously. There is work already underway to address the Auditor General’s findings, by improving ammunition data quality, strengthening governance and accountability, refining requirements planning, enhancing strategic stockpile management, and improving oversight of supplier performance and delivery delays.
Furthermore, the government remains firmly committed in ensuring that the Canadian Armed Forces have the ammunition they need to train, operate and remain ready, while maintaining the highest standards of responsible stewardship, accountability and oversight in how these critical resources are managed.
·The Integrity Of Canada’s Financial System: Last year, Financial Transactions and Reports Analysis Centre (FINTRAC) has produced 7,214 financial intelligence disclosure packages, based on 3,007 unique disclosures, the largest number of disclosures that the Centre has generated in a single year. The Centre’s unique disclosures included 1,678,230 financial transactions and contained 10,650 subjects of interest for law enforcement.
FINTRAC has robust processes and systems in place to analyze high-priority information provided by law enforcement and disclose intelligence on an urgent basis. The recent evaluation of the Financial Action Task Force, the expert international body that sets global standards for combatting money laundering and terrorist financing, recognized that FINTRAC’s financial intelligence is, to a very large extent, supporting the operational needs of Canada’s law enforcement and national security agencies. Specifically, that FINTRAC generates high-quality financial intelligence that is valued by law enforcement and used in 94% of their investigations into money laundering and criminal possession offences.
·The Collection Of Taxes And Duties At The Border: The audit of the Canada Border Services Agency Assessment and Revenue Management (CARM) system found that it effectively calculated duties and taxes using information submitted by importers. In 2024-25, CARM processed around $42 billion in duties and taxes.
Launched in October 2024, CARM has replaced outdated paper-based workflows and aging IT infrastructure, resulting in nearly all imports (99.65%) being processed electronically. This allows importers to get goods across the border first and take care of the accounting and payments later. The Canada Border Services Agency will phase out temporary workarounds in favor of system upgrades based on activity cost baselines. The agency will also improve user guidance tools, publish inquiry response times and refine support processes for users—having already reduced its June 2026 assistance backlog significantly.
The Auditor General’s report has quoted that “Canadians expect the federal government to anticipate challenges, prepare for them, and deliver results. The Government of Canada remains committed to responsible management and continuous improvement to ensure that federal programs and services continue to effectively provide value for money and support the health, safety, and well-being of Canadians”.
Team Maverick.
